New Braunfels Fire Department


The New Braunfels Fire Department is one of the oldest Fire Departments in the State of Texas. The New Braunfels Fire Department has served the citizens of New Braunfels for over 130 years. Currently, the fire department is responsible for providing emergency services to over 85,000 residents in the 47 square miles of City limits and the 75 square miles of unincorporated Comal County ESD 7.

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ISO Rating: 1

The City of New Braunfels has an ISO Class Rating of 1. This Public Protection Class rating is used when calculating property insurance premiums for homes and businesses located within New Braunfels, and a rating of 1 means that the New Braunfels Fire Department ranks among the best on features like water distribution, fire department equipment, manpower, and fire alarm facilities.

Please refer to the "Frequently Asked Questions" tab under the Fire Marshal's section for further information regarding ISO and a link to determine your nearest fire station. 

Committed to Safety

The New Braunfels Fire Department is compliant with Chapter 143 of the Local Government Code and is committed to the lives and safety of the citizens of New Braunfels.

Mission Statement
We will be there for you.

Motto: "Be Nice, Be Professional"

Vision Statement
We will continuously evolve to meet the needs of our community.

Integrity, Respect, Pride, Accountability, Humility

  • We will do the right thing.
  • We will respect ourselves, each other, and our customers.
  • We are proud of who we are, what we stand for, and the job we do.
  • We will hold ourselves and each other accountable for conducting ourselves in a manner that is consistent with our mission, vision, and these values.
  • We will be humble in our work, recognizing that we all have much to learn and are stronger as a team.