The City of New Braunfels is once again reaching out to residents through the National Community Survey. Approximately 6,000 randomly selected New Braunfels households have received invitations by mail to participate. The survey is part of the National Community Survey and provides residents an opportunity to share feedback on quality of life and City services. This is the seventh time that the City of New Braunfels has conducted this survey over the last 15 years, giving City leaders long-term statistical data to track resident satisfaction and priorities.

The survey includes questions related to overall quality of life, community livability, economic health, public safety, transportation, and City services such as police, fire, streets, parks, libraries, and other local government functions. Resident responses help City staff and elected officials better understand community priorities and evaluate how well current services are meeting public needs.

The survey is developed and administered by the National Research Center at Polco in partnership with the International City/County Management Association (ICMA). Households selected to receive the mailed survey invitation were chosen at random to ensure a scientifically valid and unbiased sample. The sampling methodology ensures that every household has an equal chance of selection and includes representation from all six City Council districts to provide balanced input from across the community.

In addition to the mailed survey, the Community Survey will also be open online to all New Braunfels residents beginning February 16, 2026. This dual approach allows the City to maintain statistically reliable results from the random sample while also giving every resident the opportunity to participate and share their perspective.

“Results from the Community Survey help the City identify trends, strengths, and areas for improvement,” said Director of Communications and Community Engagement Jenna Vinson. “Because the survey is conducted using the same nationally recognized methodology each time, the City is able to track changes in resident opinions over time, while also benchmarking New Braunfels against other communities across the country.”

All survey responses must be submitted by March 2, 2026. The National Research Center will then analyze the data and prepare a comprehensive report that will be provided to City Council later in the year. The findings from the survey will be used to inform future planning, policy decisions, and resource allocation.

Residents who received an invitation in the mail are urged to participate, and all residents are invited to take part in the online survey. For more information about the National Community Survey or how to participate, visit www.newbraunfels.gov/survey.