Code Compliance


The Code Compliance office is responsible for investigating and reviewing complaints both public and private property, commercial and residential, to ensure that there are no health or safety hazards that might endanger the public and determining compliance with certain City codes and ordinances. These code requirements are the minimum standards the City has adopted to protect the interests and eliminate hazards that could affect public safety, health, and general welfare. The City’s codes and ordinances address a wide variety of areas, including nuisance violations, public health, zoning violations and sign violations.

Code Compliance Officers are not Police Officers and cannot issue citations. However, officers can still file complaints with the City’s Municipal Court, which requires a property owner or occupant to appear in court to answer to charges of code violation. In addition, for certain types of violation, the City may remove the nuisance and charge the property owner for the cost of work, including placing a lien on the property to recover the costs. However, the primary focus of the officers in enforcement is education, and officers will normally work with first-time offenders and allow them time to remove the nuisance themselves.

  1. Code Compliance

    Physical Address
    550 Landa Street
    New Braunfels, TX 78130

    Phone: (830) 221-4041, Press 4

Quick Links

Short Term RentalS

The rental for compensation of one- or two-family dwellings, as defined in the IRC (International Residential Code), for the purpose of overnight lodging for a period of not less than one night and not more than 30 days other than ongoing month-to-month tenancy granted to the same renter for the same unit. This is not applicable to hotels, motels, bed and breakfasts, resort properties as defined in Chapter 144-5.17 of the municipal code or resort condominiums.

View the City's Short Term Rental Interactive GIS Map

If you would like to report an illegal Short Term Rental property please  fill out the online Short Term Rental Complaint Form

Please Note: If the complaint occurs after hours or on the weekend the complaint will be reviewed the next business day. 

If you have a noise complaint related to a Short Term Rental property do not use the form and contact the New Braunfels Police Department non emergency dispatch at 830-221-4100.

Additional Resources

  1. Common  Violations
  2. Signs
  3. Complaints Not handled by Code Compliance
  4. Excess Brush & Bulky Items
  5. Building Code
  6. Deed Restrictions
  7. Citizen Portal

Common Violations - The following is a list of some of the most common issues Code Compliance deals with on a regular basis:

Tall grass and weeds - Any overgrown vegetation over 12 inches high in the front, back or side yards. Residents must maintain their yards all year long. 

Outside storage - Property shall be maintained in a safe and sanitary condition, free from accumulation of garbage, litter or debris which include: 

  • Landscape trimmings
  • Construction materials
  • Household fixtures/appliances
  • Auto parts/scrap metal
  • Old furniture, furniture parts

Junk vehicles - Inoperable, wrecked or dismantled vehicles cannot be openly parked or stored on any public visibility premises. Such vehicles must be stored in a garage or other permitted structure designed for that purpose. 

Right-of-way obstruction - Any goods, wares, merchandise, boxes, barrels, containers, signs, or any other obstruction of any kind in or upon any street, street right-of-way, avenue, alley or sidewalk commercial or residential is prohibited.