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Administration
About
The Administrative Division of the New Braunfels Fire Department is led by Fire Chief Ruy Lozano, Assistant Fire Chief Mike Wehman, and Assistant Fire Chief Matt Bushnell. This division provides oversight and strategic direction for both the Operations and Support Services Divisions. Fire Administration is responsible for supervising departmental operations, managing all staff, ensuring that guidelines and procedures are efficient and safe, maintaining strong relationships with the public, and overseeing cost recovery efforts.
Quick Links
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NBCERT
Learn more about the NB CERT team, a non-profit organization that provides community-led emergency responses to local disasters and other emergencies.
Meet the Chiefs
Fire Chief Ruy Lozano
Chief Lozano has 25 years of experience in a large metropolitan fire department and has served the department in variety of ways including public relations and budget management. He spent his career with the Houston Fire Department beginning in 1996 .
Lozano has a Bachelor’s Degree in Communications, a Masters of Business Administration, and is a veteran of the U.S. Army Reserves.
He is also a Texas Commission on Fire Protection Master Firefighter and Fire Instructor, and is a Center of Public Safety Excellence Peer Assessor.
“I am honored to have been selected as Fire Chief for the New Braunfels Fire Department,” said Fire Chief Ruy Lozano. “I am excited to be a part of the City’s prospering future, while protecting New Braunfels as a national treasure.”
Additional Resources
EMS Billing
New Braunfels Fire Department outsources all EMS billing matters through EMERGICON. You may contact them directly using the information below.
Contact
- Phone: (972) 602-2060
- Toll-free: 1 (877) 602-2060
- Email: info@emergicon.com
- Questions? Find answers to commonly asked questions: FAQ
Records Request
New Braunfels Fire Department outsources all Records Request matters through EMERGICON. You may contact them directly using the information below.
Contact
- Phone: (972) 602-2060
- Toll-free: 1 (877) 602-2060
- Email: info@emergicon.com
- Questions? Find answers to commonly asked questions: FAQ
Protected Health Information
The New Braunfels Fire Department is required by law, specifically by the Health Information Portability and Accountability Act (HIPAA), to maintain the privacy of certain confidential healthcare information, known as Protected Health Information (PHI), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. This notice link below describes your legal rights, advises you of our privacy practices, and lets you know how and when the New Braunfels Fire Department can use and disclose your PHI.