As of Monday, Sept. 11, 2017, the New Braunfels Police Department will no longer be located at 1488 S. Seguin Avenue and instead will be temporarily housed at New Braunfels City Hall at 550 Landa Street. This temporary move comes following roof and water damage sustained at the Seguin Avenue location during storms associated with Hurricane Harvey. The extent of the repairs and the cost of the damages are still being determined; however, the damages are extensive enough to necessitate the relocation of NBPD personnel until those repairs are made.
Steps have been underway since late last week to ensure that at no time will citizens notice an interruption to the day-to-day operations of the Police Department. Monday morning (9/11/17), the relocation will be complete, and nearly all NBPD operations will be housed at New Braunfels City Hall on Landa Street, including: Administration, Patrol, Criminal Investigations, and Records. Business hours will remain 8am to 5pm. All phone numbers and email addresses for Police Department personnel will remain the same, including the main non-emergency number: 830-221-4100. However, all mail and deliveries, in-person meetings, and other police-related business will need to do be conducted at the Police Department’s new (but temporary) address:
550 Landa Street
New Braunfels, TX 78130
There are some exceptions: NBPD Dispatch is relocating to the Bexar Metro centralized dispatch center in San Antonio and the NBPD Training Unit will be housed at the Fire Department’s training facility on South Castell Avenue (the old City Hall building).
The South Seguin Avenue building became NBPD Headquarters when it was converted from a lumber yard in 1998, making it only the fourth NBPD location since its inception in 1930. On Monday, New Braunfels City Hall becomes NBPD’s fifth home. Although this move displaces some City Hall staff from their normal workstations, this relocation is a demonstration of the teamwork exhibited by city employees every day. The New Braunfels Police Department sincerely appreciates the patience of our fellow city employees as we work through these challenges.